Last updated: March 11, 2026
Jai Jagannath Associates ("we", "our", or "us"), operating under the Dexcy platform, is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://youtube.dexcy.in or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and postal address.
- Insurance-related Information: Type of insurance required, existing policies, medical history (only where required by law for health insurance), and financial information relevant to underwriting.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
- Communication Data: Records of enquiries, support requests, and correspondence with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process insurance enquiries and provide you with relevant quotes and policy recommendations.
- To communicate with you about your enquiry, policy, or claim status.
- To comply with legal and regulatory requirements under IRDAI guidelines and applicable Indian law.
- To improve our website, services, and customer experience.
- To send you relevant updates about insurance products, regulatory changes, or promotional offers (with your consent).
- To prevent fraud and ensure the security of our services.
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Insurance Companies: To obtain quotes and process policy applications on your behalf.
- Technology Partners: Including Dexcy (our digital platform provider) for operational purposes under strict data processing agreements.
- Regulatory Authorities: IRDAI, SEBI, or other government bodies as required by law.
- Legal Advisors: When necessary for legal proceedings or compliance.
4. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Insurance-related records are typically retained for a minimum of 5 years as mandated by IRDAI regulations.
5. Cookies and Tracking
Our website uses cookies to improve user experience, analyse traffic, and personalise content. You may disable cookies through your browser settings; however, some features of the website may not function correctly without them.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access controls to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Under applicable Indian data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal retention requirements).
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with relevant data protection authorities.
8. Third-Party Links
Our website may contain links to third-party websites, including insurer portals and payment gateways. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
- Organisation: Jai Jagannath Associates
- Address: Bhubaneswar, Odisha – 752054, India
- Email: info@jaijagannath.in
- Phone: +91 98765 43210